EXPEDIA
Rental Cars - Real time reviews and ratings
An ecosystem to collect and playback customer reviews to consumers as well as suppliers.
Cars shopping redesign
Design overhaul from a non-responsive view to a fully responsive and accessibility compliant website.
Increasing conversion and attach rates
Product strategy to improve flight/hotel conversion as well as increase car attach rates.
Improving the cruise shopping experience
Enhancing the overall customer experience by optimizing the website and leveraging the efficiency of contact centers.